1. Introduction

Welcome to The Spark Hotel. By accessing our website and making a booking for rooms, wedding halls, restaurant services, or corporate events, you agree to comply with the following Terms & Conditions.

2. Booking & Reservations

All bookings made through our website are subject to availability and confirmation. A confirmation email will be sent after successful payment or booking request. The hotel reserves the right to cancel or modify reservations if required.

3. Payment Policy

Payments must be made through approved payment methods listed on our website. Advance payment may be required for room reservations, wedding hall bookings, or special event arrangements.

4. Cancellation & Refund Policy

Cancellation policies may vary depending on the room type or event package. Refunds, if applicable, will be processed within 7–10 working days. The hotel reserves the right to deduct administrative or service charges.

5. Check-in & Check-out

Standard check-in time is 12:00 PM and check-out time is 11:00 AM. Early check-in or late check-out is subject to availability and may incur extra charges.

6. Guest Responsibilities

Guests are responsible for maintaining decorum and respecting hotel property. Any damage to property or violation of hotel rules may result in penalties or cancellation of booking without refund.

7. Wedding & Event Bookings

Event bookings require advance confirmation and partial payment. Final guest count and event details must be confirmed at least 5 days prior to the scheduled event date.

8. Liability Disclaimer

The Spark Hotel is not responsible for loss of personal belongings. Guests are advised to keep valuables secure at all times.

9. Website Usage

Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offense.

10. Changes to Terms

We reserve the right to update or modify these Terms & Conditions at any time. Continued use of our website indicates acceptance of the updated terms.

11. Contact Information

For any questions regarding these Terms & Conditions, please contact us via our Contact Us page or call our official hotel number.